Our company adheres to the service tenet of "excellent quality, customer first", vigorously introduces domestic and foreign technologies, accelerates the development speed of new products, continuously improves product assembly level, meticulously operates, and provides dedicated services. Strive to meet national standards in terms of technology, quality, and management level, and keep up with international high-level standards. At the same time, we will increase investment in quality management, actively adopt first-class testing methods, and strive to achieve the quality goal of "a one-time product inspection pass rate of over 99%, and a customer complaint rate of no more than once a month", achieving the qualified rate of factory products. Implement the quality policy of "adopting excellent technology, ensuring product quality, prioritizing product production, and meeting customer needs" to ensure users can use it with confidence, and make the following full text service commitment to users:

Pre sales service:

We provide the buyer with necessary inspection convenience and all technical consulting services. After the contract is signed, we will cooperate with the user to complete various tasks during the construction process, such as project progress, design and manufacturing, drawings, documents, packaging, transportation, testing, etc. During the production and processing of the product, the buyer may send personnel to the factory to supervise production, supervise testing, and debugging, and allow relevant personnel of the user to directly participate in the production and assembly of the product, so as to further understand the structural performance of the product. After the production of the product is completed, the buyer can go to the factory for acceptance. After the product leaves the factory, our company provides technical consulting services. If necessary, we can send personnel to train the personnel of the user unit to ensure that they understand the characteristics of the product. Our company guarantees that the product quality meets the relevant international and national standards and contract requirements.

In sales service:

During the product manufacturing period, we always maintain contact and communication with users, and we strictly follow the requirements in the contract.

After-sale service:

When providing consultation and services for product installation, debugging, and operation to users, actively cooperate with users to ensure the safe and smooth operation of the product.

After receiving the service information required by the user, promptly respond and handle the problem. If a reasonable, effective, and feasible solution is not used to remedy the defect within the time specified in the contract (usually 48 hours) and a complete response is made, the user can take the necessary remedial measures according to the actual situation, but the risk and cost are borne by us.

The company implements the "Three Guarantees" service for its products. If any quality problems occur during the "Three Guarantees" period (12 months) and are found to be our responsibility, we will strictly fulfill the product warranty, replacement, return, and our company's quality assurance commitment letter based on the actual quality problems of the products.